Crisp: Owning and Operating a Service Business Crisp: Owning and Operating a Service Business

by Charles Martin

Book Overview

This book teaches the four-step process for controlling service supply and demand; why you should make it easy for customers to complain; how to obtain helpful feedback from customers; how to develop... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 156052362X
• ISBN13: 9781560523628
• Release Date: February 1996
• Publisher: Crisp Learning
• Length: 214 Pages
• Weight: 1.14 lbs.
• Dimensions: 0.5" x 7.4" x 9.3"