Crisp: Great Customer Service for Your Small Business Crisp: Great Customer Service for Your Small Business

by Richard Gerson

Learn how to use customer service as a powerful marketing tool, and how to measure the quality of your service as well as your customer satisfaction level. This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1560523646
• ISBN13: 9781560523642
• Release Date: November 1995
• Publisher: Crisp Learning
• Length: 202 Pages
• Weight: 1.00 lbs.
• Dimensions: 0.5" x 7.3" x 9.2"