Emotional Intelligence Works: Developing "People Smart" Strategies

by Susan D. Schubert and S. Michael Kravitz

The "People Smart" approach of this book will help you improve relationships in business and social settings, stop wasting time and energy on negative emotions, manage emotions and communicate... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1560525843
• ISBN13: 9781560525844
• Release Date: January 2000
• Publisher: Crisp Learning
• Length: 110 Pages
• Weight: 0.60 lbs.
• Dimensions: 0.3" x 8.0" x 10.4"

Customer Reviews

Very concise and valuable book.

The book has three parts. First two parts are for everyday life and last is for managers and similar professionals. I would give five stars for first two chapters.

Simple workbook for developing E.Q.

This "Crisp Fifty-Minute Book" covers five emotional intelligence skills: self-awareness skills, social skills, optimism, emotional control, and flexibility skills. Part 1 on "Think Smart" strategies covers self-awareness and optimistic thinking. Part 2 on "Be Smart" strategies covers social skills, emotional control and flexibility. These 5 skills are applied to organizations in Part 3 on "Work Smart" strategies.Many simple self-assessment tools are given. They are actually more specific behavioral descriptions of these 5 skills.There is a STEP model, classifying people as Stable, Thorough, Emotional or Pusher with each type's strengths and weaknesses, motivations, and communication strategies in dealing with each.Emotional intelligence is talked about a lot. It helps to get a better understanding of that through more detailed behavioral descriptions and exercises for self-awareness and change, even if they are over-simplified.