Creative Destruction: Expert Solutions to Everyday Challenges

by Richard L. Nolan and David C. Croson

Book Overview

Provides a six-stage strategic plan to guide managers through the transformation from a hierarchical organization to an IT-enabled network organization. The authors aim to help managers to avoid the classic pitfalls that cause the failure of most organizational transformations.

• Format: Hardcover
• Language: English
• ISBN: 0875844987
• ISBN13: 9780875844985
• Release Date: January 1995
• Publisher: Harvard Business Review Press
• Length: 259 Pages
• Weight: 0.25 lbs.
• Dimensions: 1.0" x 6.5" x 9.6"

Customer Reviews

Ahead of its time

Like with so many of my other recent book reviews I came across Creative Destruction when researching my book chapter on risks in Virtual Enterprise Networks, modeled along The Networked Enterprise. This book triggered my interest when I became aware of the concept of "creative destruction", where some businesses must die for others to be (re-)born, a concept popularized by Joseph Schumpeter. Joseph Schumpeter I had never heard about Joseph Schumpeter before, and I don't even remember where I came across the term "creative destruction", so I searched Wikipedia, next to Google, my nuber 1 source of information: The Austrian economist Joseph Schumpeter used the term to describe the process of transformation that accompanies radical innovation. In Schumpeter's vision of capitalism, innovative entry by entrepreneurs was the force that sustained long-term economic growth, even as it destroyed the value of established companies that enjoyed some degree of monopoly power. So, what Schumpeter is saying, is that large corporations eventually become rigid and antiquated and then replaces by faster-moving, responsive and innovative competitors, and one of the ways an economy moves forward is by destroying the old in order to create new opportunities. The role of IT One of messages from the book is that the last thing a company should think about is how to to stand the test of time, because once they are successful, companies tend to institutionalize the thinking that allowed them to thrive, and this, in turn, becomes their doom. If you stop innovating, if you do not destroy or transform, you die. And at the heart of the transformation or destruction lies ICT, Information and Communication Technology. Bearing in mind that the book was written in 1995, while I am writing this in 2009, ICT had not even really begun to transform the business world into what we see today, and it that sense the book is a bit outdated as to foreseeing what ICT can do, but essentially the authors are getting it right. Hail IT and globalization, here we come... As I said, the book was written in 1995 and is a bit of the typical late 1990's "Hail IT" and "Hail Globalization" books. I will not argue that IT will keep transforming the way we do business, but globalization? Yes, some, or actually, much good has come from it, but in the current financial downturn, we also see the potentially disastrous effects of the global cobweb of interlinked business, where one falling pawn tears down the next one and so on. Or, is this just another form of creative destruction? Speaking of which, after reading the book, it doesn't talk much about innovating, it talks more about making money. And it's not so much about destruction, it's about transformation. The transformation stages There are a couple of interesting illustrations in the book, referring to how ICT in the business world has transformed the management the organization and the workforce of businesses from the data proces

Create It with Rigor and Passion or....

There are three recent publications with the same title (Creative Destruction) whose authors correlate Joseph Schumpeter's concept of "creative destruction" with the contemporary business world. Foster and Kaplan explain "why companies that are built to last underperform the market -- and how to successfully transform them" whereas in their work, Nolan and Croson offer "a six-stage process for transforming the organization." In the third volume co-edited by McKnight, Vaaler, and Katz, various authors and co-authors of 13 anthologized essays examine various "business survival strategies for the global Internet economy." I highly recommend all three volumes as well as two of Schumpeter's works: Capitalism, Socialism and Democracy, and, Essays: On Entrepreneurs, Innovations, Business Cycles, and the Evolution of Capitalism.As already indicated, Nolan and Croson present and explain a "six-stage process for transforming the organization" at a time when there are extraordinary demands upon today's executives. For example, they must have or quickly gain mastery of new information technologies, new organizational structures, and managing a new dominant sector of employment: professional entrepreneurs. Worse yet, they confront what the authors characterize as "four main sources of inertia": business as usual, IT that locks in "business as usual", not evolving into an IT-enabled organizational structure, and finally, workers who are not going to fire themselves. What to do? In Chapter One, the authors recommend 20 information economy management principles, half of which have been "salvaged" from the industrial economy. (See Exhibit 1-2 on pages 16-17.) Then in Chapter Two, they introduce what they call "The Six Stages of Creative Destruction": Downsize!, Seek Dynamic Balance, Develop a Market-Access Strategy, Become Customer Driven, Develop a Market-Foreclosure Strategy, and finally, Pursue Global Scope. The authors devote a separate chapter to each of these "Stages", explaining with eloquence as well as practicality HOW to complete what is indeed an immensely difficult process.It is important to keep in mind that Schumpeter was an advocate of "dynamic disequilibrium": entrepreneurship is the rule, NOT the exception. Entrepreneurs (by nature) engage in a process of creative destruction as they challenge what O'Toole characterizes (in Leading Change) as "the ideology of comfort and the tyranny of custom." They dismantle the old order of economic activity (technological, organizational, and managerial) and simultaneously invent and build a new one. Nolan and Croson are quite correct when suggesting that "creative destruction" must be driven by an entrepreneurial spirit but also requires leadership and management skills of the very highest order. In the final chapter, the authors suggest that an organization's starting point when embarking on "The Six Stages of Creative Destruction" determines which of two scenarios to follow: "The first, and easiest, take

Read this book to see where organizations are headed

Anyone with organization experience will appreciate the struggle to adjust to the information economy. The authors call for the creative destruction of the old, to be replaced by a new flexible, agile, IT-enabled network. Networkers will quickly see that the old corporate structure is aiming to change into exactly what network marketers already have. Tomorrow's successful companies will look more like networks of independent entrepreneurs held together by the need to collaborate to succeed. Remuneration will also change to look more like the pay for performance networkers already enjoy. From the networkers point of view it is heartening to see how envious organization workers will soon become of the networker's position. This book gives a six stage process for CEOs to transform their organizations into what networkers already have. - Dick Canfiel