Creating Citizen-Consumers: Changing Publics & Changing Public Services

by Elizabeth Vidler, Nick Smith, John H. Clarke, et al.

Book Overview

Political, popular and academic debates have swirled around the notion of citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms -staff, managers and users of public services - to explore their responses to this turn to consumerism. Focusing on health, policing and social care, it vividly...

• Format: Paperback
• Language: English
• ISBN: 1412921341
• ISBN13: 9781412921343
• Release Date: February 2007
• Publisher: Sage Publications Ltd
• Length: 192 Pages
• Weight: 0.65 lbs.
• Dimensions: 0.4" x 6.3" x 9.1"