Crafting and Shaping Knowledge Worker Services in the Information Economy

by Bhuvan Unhelkar and Keith Sherringham

Book Overview

1. Introduction.- 2. OPEX Sourced Knowledge Worker Services.- 3. Adaptiveness and Responsiveness within Knowledge Worker Services.- 4. Resiliency within Knowledge Worker Services.- 5. Risk Management within Knowledge Worker Services.- 6. Business Architecture for Knowledge Worker Services.- 7. People within Knowledge Worker Services.- 8. Training and Skilling within Knowledge Worker Services.- 9. Operational Transformation within Knowledge Worker...

• Format: Paperback
• Language: English
• ISBN: 9811512264
• ISBN13: 9789811512261
• Release Date: February 2021
• Publisher: Palgrave MacMillan
• Length: 566 Pages
• Weight: 1.58 lbs.
• Dimensions: 1.2" x 5.8" x 8.3"