Corporate Instinct: Building a Knowing Enterprise for the 21st Century

by Tom M. Koulopoulos, Richard A. Spinello, Thomas M. Koulopoulos

Written by one of the nation's best-known technology consultants, this book presents a set of management and technology tools to help manage an organization's shared knowledge and cultivate its... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0471292796
• ISBN13: 9780471292791
• Release Date: October 1997
• Publisher: Wiley
• Length: 284 Pages
• Weight: 1.18 lbs.
• Dimensions: 1.0" x 6.2" x 9.3"

Customer Reviews

Excellent primer on enterprise Knowledge Management

I've always had much respect for Tom Koulopoulos and the Delphi Group. But I expected going into this book that there would be a sales pitch embedded into the book of some sort. Not so. The book is a very readable, very practical guide to enabling your organization to develop instict. What does "instinct" mean in the context of a business you ask? It means that when the market shifts, your company is structured in such a way that it can shift immediately to accomodate and exploit it. Rather than observing market changes and reacting to them retrospectively, you are there from the beginning. To accomplish this, companies must balance their characteristics according to a grid of: * INTERNAL AWARENESS * EXTERNAL AWARENESS * INTERNAL RESPONSIVENESS * EXTERNAL RESPONSIVENESS The book is all about the specifics of this grid and how you can acheive balance. At the end of the book is a very helpful Corporate Instinct Assessment test for use on your company. For those who desire to put feet on KM theory, I recommend, as a start, reading "Corporate Instinct" and "The Character of a Corporation" (Goffee and Jones) together. The latter fills in many of the Cultural elements not treated in the former.