Conversations with Things: UX Design for Chat and Voice

by Rebecca Evanhoe, Diana Deibel, Kat Vellos

Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating-sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered--because everyone deserves to be understood, especially you.

• Format: Paperback
• Language: English
• ISBN: 1933820268
• ISBN13: 9781933820262
• Release Date: April 2021
• Publisher: Rosenfeld Media
• Length: 320 Pages
• Weight: 1.35 lbs.
• Dimensions: 0.7" x 6.0" x 8.9"