Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

by Anita Simon, Amy Yeager, Ben E. Benjamin

Book Overview

One of the New York Post's Top 10 Best Career Books of 2012

Repair communication breakdowns on the spot and drive positive results in every conversation

Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding.

Conversation Transformation gives...

• Format: Paperback
• Language: English
• ISBN: 007176996X
• ISBN13: 9780071769969
• Release Date: February 2012
• Publisher: McGraw-Hill Companies
• Length: 256 Pages
• Weight: 0.78 lbs.
• Dimensions: 0.9" x 5.8" x 8.9"