Continuous Improvement Tools, Volume 2

By Matthew E. Niedzwiecki and Richard Y. Chang

These two volumes offer a commonsense approach to creating and sustaining quality-improvement efforts. Your process improvement, problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.

• Format: Paperback
• Language: English
• ISBN: 0787950815
• ISBN13: 9780787950811
• Release Date: August 1999
• Publisher: Pfeiffer
• Length: 151 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.4" x 7.0" x 9.9"

Customer Reviews

Wonderful and portable idea book and reference

This slender little book is a handy desk guide that covers some important continuous process improvement tools. It gives a quick "how to" for the following tools that are the foundation of CPI: Tree, Pareto, Sequence Flow, Process Flow, Scatter, Run, Control and Histogram.Granted, the run and control charts would merit a book unto themselves, but that misses the point of this book - it's a handy reference and idea book that takes up little briefcase space for consultants or desk space for anyone who is involved in CPI or measurement and analysis of any kind. I take mine with me when I am working on projects at client sites, and have found it invaluable when I am developing processes and procedures because it gives me ideas when I am writing the measurement sections of those documents.I give it five stars for clear descriptions packed into a slim book and its thorough coverage of some of the most important tools available to a CPI practitioner or consultant.