Connecting with Clients: Practical Communication Techniques for 15 Common Situations

by Laurel Lagoni

Communication is the cornerstone of any healthy relationship, including those you build with your veterinary clients. But do you and your staff really know how to communicate well in difficult... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0941451674
• ISBN13: 9780941451673
• Release Date: January 1998
• Publisher: American Animal Hospital Association
• Length: 72 Pages
• Weight: 0.48 lbs.