Connecting to Customers

by Mike Toot, Karishma Kiri, Harry M. Brelsford, et al.

Establishing a basic e-commerce site is easy but building an online relationship management system to evaluate transactions, manage customer interactions, and extend your business reach offers far... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0735615004
• ISBN13: 9780735615007
• Release Date: February 2002
• Publisher: Microsoft Press
• Length: 219 Pages
• Weight: 1.25 lbs.
• Dimensions: 0.9" x 6.9" x 9.1"