Connecting Across Cultures: The Helper′s Toolkit

by Pamela A. Hays

Book Overview

Chock-full of fun exercises, surprising tips, and real-world case examples, Connecting Across Cultures: The Helper′s Toolkit provides both students and professionals in health care, education, and social services with the skills to develop respectful, smooth relationships with clients and the community at large. The book offers communication tools to defuse defensive interactions, resolve conflicts constructively, and engage respectfully...

• Format: Paperback
• Language: English
• ISBN: 1452217912
• ISBN13: 9781452217918
• Release Date: August 2012
• Publisher: Sage Publications, Inc
• Length: 136 Pages
• Weight: 0.47 lbs.
• Dimensions: 0.4" x 5.9" x 8.9"