Computer Telephony Encyclopedia

by Richard Grigonis and Remenyi Jozsef

Book Overview

If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains even the most abstruse... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1578200458
• ISBN13: 9781578200450
• Release Date: January 2000
• Publisher: CRC Press
• Length: 576 Pages
• Weight: 2.60 lbs.
• Dimensions: 1.5" x 7.4" x 9.2"

Customer Reviews

The Best CT Book I've Found So Far

I'm in the Telecom field and bought The Computer Telephony Encyclopedia to help me in my daily attempts to understand the many new technologies that are foisted upon me every day. I found the book to be the best concentration of information in this area. Aside from a few entries (such as Quality of Service and T1) it is not an overly technical tome and is accessible by the average telecom manager, sales person or executive. According to the acknowledgements, the author has pulled in data from various sources such as the full range of CMP magazines and he also commissioned some industry authors to contribute new material. This plus 80 some pages of product tables make the CT Encyclopedia a volume that I must keep close at hand.

Best resource in the industry!

Richard Grigonis has made some very complicated technology much more accessible, much more useful with this fabulous piece of work. He's got everything covered, which is quite an accomplishment in a field where things change so rapidly. This is one of those books that's going to get a lot of wear and dog-eared pages from constant use. Computer telephony has been one of those fields that's been filled with a lot of cheerleading and hype and not a lot of good, solid, thoughtful analysis and reporting -- except for Grigonis' work. His work really stands out, because he thinks hard about the issues, understands the tech, and has a really strong grasp of how the tech is used in real life. Not too many people would tackle something so enormous as an encyclopedia devoted to one of the most complex -- but critical -- technologies of our day. He's done amazing work, highly recommended.

Zippy?s book looks really great

It would cost you hundreds of thousands dollars to a consultant for a tiny part of the incredible wealth of information in this book. That is, of course, if you could find such a person. The breadth of what Zippy has included is remarkable. Highly recommended. It makes the perfect companion to my best-selling "Newton's Telecom Dictionary" -- Harry Newton, author, Newton's Telecom Dictionary.

Much better than Newton's Dictionary

Don't get me wrong, I've been buying Newton's tome since the 3rd edition. Its very useful. But if you really want to get the lowdown on technology today then Grigonis' book is the one I'd chose. Mr. Grigonis know's his stuff and he writes in plain english too. Grigonis once worked for Newton. In a strange twist the student is now better than the master. (Read the intro for a hilarous rundown of what it was like working for zany Mr. Newton. Worth the price of admission alone.) Plus bonus section of Who's Who with nice writeups on industry notables such as Jon Shapiro and Barry Sher....Only complaint: the title is too narrow-- should be called "Technology Encyclopedia"

The Best in Its Field

This book helped me to understand a very complicated set of technologies. Since I write white papers on various technical issues, I found this book to be extremely helpful. It is written in easy to understand terminology and I found myself nicely surprised at the humor Mr. Grigonis has interjected into the various subjects. Thank you Mr. Grigonis for an intelligent, easy to read, fact filled book.