Competitive Strategies for Service Organizations

by Neil Botten and John McManus

Book Overview

Business analysts are in agreement that our future economy, if not our present one, will be dominated by global business and a service economy. The existing literature, however, fails to explain the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 155753196X
• ISBN13: 9781557531964
• Release Date: May 1999
• Publisher: Purdue University Press
• Length: 327 Pages
• Weight: 1.17 lbs.
• Dimensions: 0.8" x 6.1" x 9.1"