Competing on Excellence: Healthcare Strategies for a Consumer-Driven Market

by Alan M. Zuckerman

In today's consumer-driven marketplace, healthcare organizations gain market share by demonstrating excellence in clinical outcomes and customer service. Growing numbers of healthcare institutions are... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 156793210X
• ISBN13: 9781567932102
• Release Date: October 2003
• Publisher: Health Administration Press
• Length: 196 Pages