Competency-Based Performance Reviews: How to Perform Employee Evaluations the Fortune 500 Way

by Robin Kessler

Book Overview

Managers working in today's organizations often focus more on results than on the people who achieve those results. But regularly evaluating the performance of your employees is critical to improving... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1564149811
• ISBN13: 9781564149817
• Release Date: February 2008
• Publisher: Career Press
• Length: 256 Pages
• Weight: 0.65 lbs.
• Dimensions: 0.5" x 5.2" x 8.2"

Customer Reviews

helpful guidance for managers

this book is full of guide tips that will be hepful for the managers. ones who are looking for a methodology book, like me, can not benefit much from this book. I will suggest specifically to the top managers of organizations take some time to look and find new ways of performance appraisals with it.

Competency-Based Performance Reviews

I can't thank you enough for writing this book. I am using it now in completing the reviews for my staff. The sample phrases are providing fresh terminology that is spot on. It is helping me write reviews that in turn will help my staff get a clearer understanding of what is expected of them in their job and improve their performance. The book has given me ideas to help inspire my staff in a time when organizations can't provide monetary inspiration.

READ THIS BOOK!

Read this book! Anyone who's currently employed, whether as a manager of people or an individual contributor, will benefit from the information and tips in Robin's book. It's easy to read and brings clarity to the performance management process. At the end of each chapter, Robin provides a Key Points section with questions that summarize the major content covered in the previous chapter. It's a useful and creative way to help the reader remember what's important. All in all, the book is filled with practical suggestions that can help individuals make performance management conversations produtive and effective.

An effective method for employee evaluation and management

Robin Kessler has written this very helpful book to help small to medium businesses perform better performance reviews. Evaluating employees each year is a recognized necessity, but it is often performed rather perfunctorily and without much connection to the real work going on in the company. Her argument is that you should be using the competencies you know are key to your success as measures for evaluation. You should then use these competencies to set goals and metrics that set in a meeting with the employee at the beginning of the evaluation period. These goals and metrics are used each day as you coach and manage your employees and team. Part of using them is taking timely notes and teaching your people to also write up their successes as they happen. By keeping contemporaneous notes and documenting successes (and failures) as they happen, the evaluation almost writes itself at the end of the period. You both know what was expected because you agreed to them together and have talked about it frequently during the year. You both wrote down the accomplishments and successes during the year. The gaps between goals and reality are also obvious. As you perform the evaluation you may want the employee to write the first version of it and you can go over your edits together and come to an agreement for the final version. You must let the employee have some input to the evaluation even if it is only to object to what you have written. These performance reviews are also future oriented. A large part of the meeting will be setting the goals, expectations, and metrics for the coming year (or whatever the evaluation period is). Ms Kessler also provides several helpful appendices that provide examples and helpful material to demonstrate the principles she discussed throughout the book. Reviewed by Craig Matteson, Ann Arbor, MI

Best and Most Current Performance Management Tool

As a 20 year HR Director with Fortune 500 companies, I am impressed and happy to have discovered Robin Kessler's latest and best book on competency based Performance Reviews. HR practitioners know that "competencies" are the most powerful and relevant currency to use when creating metrics for measuring human performance at work, and Robin has really hit the target on this hot HR subject. Any manager, HR practitioner, trainer, or leader will find this book user friendly and highly rewarding. The book wastes no time in providing application based tools and metrics, outstanding examples, and unbeatable tips and techniques for immediately improving Performance Reviews! This clear and easy focus on the heart of Performance Management process will help any leader improve the most challenging aspect of leadership - objectively measuring employee performance. Furthermore, you will find this book as a great tool for Workforce Planning, Talent Management, and as to document performance cases to reduce exposure for employee claims and litigation. This is the most useful book on management in a long time, as it hits the target perfectly on Performance Management technology.