The Communication Catalyst: The Fast (But Not Stupid) Track to Value for Customers, Investors, and Employees

by Richard Rianoshek and Mickey Connolly

The fast (but not stupid) track to value for customers, investors, and employees. By doing the wrong things fast in business, waste is all that is accelerated, and value is sacrificed. Two leading... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0793149045
• ISBN13: 9780793149049
• Release Date: August 2002
• Publisher: Kaplan Publishing
• Length: 224 Pages
• Weight: 0.30 lbs.
• Dimensions: 1.0" x 6.3" x 9.1"

Customer Reviews

Speed takes communication: How fast do you want to go?

Effective execution takes coordinated effort. Why is this seemingly obvious fact so difficult to experience? The authors do an excellent job of illustrating how effective listening provides the starting point for a level of interaction that allows disparate views to be heard and valued. This book allows me to be more aware of and intentional about, creating converations that search for a meaningful launching pad for strategic and tactical execution. Jim Canfield President/COO Renaissance Executive Forums San Diego, CA

Apply These Principles

I was introduced to this book by a colleague at a former employer. If you feel like you are building consensus, driving decisions or winning arguments - only to learn later that nothing is sticking "because of the other guy" - then you owe it to yourself to read this book. The authors do an excellent job covering the theory of creating an authentic dialog where truth is spoken, beliefs are shared, perspectives understood and alignment and consensus are built. One of the key points is that communicating at this level is not always easy or comfortable, but it is essential to constructive communication. In terms of format, the authors combine theory with a running fictitious story that is more colorful and detailed than a typical case study. Some may think the story is hokey, but I found it useful and entertaining. It also makes the book a hybrid between the cutesy (and somewhat useless - IMHO) parable format that is raging across business publishing, and pure theory, which can become dry and pedantic. This is a very helpful book if you need to facilitate meetings to produce business results. It has helped me immensely.

refreshing and effective

The authors have offered a refreshing and effective model for communicating. The search for an intersection of facts, views, and intent makes incredible sense. I am using this model in all of my work and making progress in creating more value and less waste. I love their vocabulary. Buy this book if you want to make a positive and significant difference in the manner in which you communicate to those you want to influence, inspire and transform.

Outstandingly useful book on leadership and communication

Connolly and Rianoshek take the view that any issue, no matter how seemingly intractable, can be resolved through effective communication. The ideas and tools in this book back up that view. The writing is clear and the organization will make it available to a variety of learning styles. Excellent book!

Communication Catalyst

This is an excellent book that gives a way for individuals to take difficult problems/situations involving people and use communication to resolve the problem. It is well written with good illustrations.