This book describes, for the first time in pedagogical form, an approach to computer-based work in complex sociotechnical systems developed over the last 30 years by Jens Rasmussen and his colleagues at Ris National Laboratory in Roskilde, Denmark. This approach is represented by a framework called cognitive work analysis. Its goal is to help designers of complex sociotechnical systems create computer-based information support that helps workers...
Related Subjects
Behavioral Sciences Computer Science Computers Computers & Technology Engineering Games & Strategy Guides Human-Computer Interaction Industrial Engineering Industrial, Manufacturing & Operational Systems Politics & Social Sciences Science & Math Social Sciences Technology Textbooks Web Design Web Development & Design