Cognitive Work Analysis: Coping with Complexity

by Daniel P. Jenkins, Guy H. Walker, Neville Anthony Stanton, et al.

Book Overview

'Complex sociotechnical systems' are systems made up of numerous interacting parts, both human and non-human, operating in dynamic, ambiguous and safety critical domains. Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of these complex socio-technical systems. Unlike many human factors approaches, CWA does not focus on how human-system interaction should proceed (normative...

• Format: Hardcover
• Language: English
• ISBN: 0754670260
• ISBN13: 9780754670261
• Release Date: December 2008
• Publisher: CRC Press
• Length: 298 Pages
• Weight: 1.54 lbs.
• Dimensions: 1.0" x 6.2" x 9.2"