Coaching for Improved Work Performance

by Ferdinand F. Fournies

Book Overview

Managing employees in today's rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies's classic management coaching "bible" shows you proven ways...

• Format: Paperback
• Language: English
• ISBN: 0071352937
• ISBN13: 9780071352932
• Release Date: December 1999
• Publisher: McGraw-Hill Companies
• Length: 256 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.8" x 5.9" x 8.9"

Customer Reviews

Highly Recommended!

Novice and experienced managers, coaches and teachers, and anyone else who wants to influence other peoples' behavior or performance will benefit from Ferdinand F. Fournies' book on coaching. He describes specific intervention tactics and shows how to apply them. Use this manual to eliminate managerial frustration. It can be your stepping stone to creating a successful, high-performing department. Fournies' concepts can help even seasoned managers deal with difficult staff, solve problems in their departments and achieve greater results through their employees. If you are a new manager or wish to be one, this essential resource and training tool is required reading. We also recommend it as a strong addition to any management curriculum.

Coaching for improved work performance

If you are responsible for the day-to-day supervision or management of human resources in your company this book is a must. This book will help you deal with your employees performance and redirect their behavior in ways not taught in a traditional classroom setting. This book, from a legal and humane perspective, outlines the perfect way to manage a group of people, shedding the need to deal with attitudes or personalities and dealing with the behavior-based performance issues that result in measurable improvement. Your employees and your company will greatly appreciate the techniques outlined in this book, and it will keep you out of trouble at the same time. If you are in management of people, this is the most important book you can ever read. More important than any other single managerial aspect, redirecting people's behavior through coaching is your prime respponsibility. You get paid for what your people do, they are your scorecard. You do not have to be an expert in whatever aspect of the business you are engaged, you must get things done through others and help them be successful. Your people are your experts, and when they fail, you fail. This book should be required reading in every college management program, simply because this book encompasses the real nature of what managers will be getting paid to do for the remainder of their careers. Buy it. You won't be sorry.

My success using Coaching.

As a consultant for small companies, I have found using Ferdinand F. Forunies' book,"Coaching for Improved Performance" an outstanding success. It has been very well accepted and an easy read for "Leads". The Coaching Analysis prepares them to then know when to use the Coaching discussion. New people to the supervision field come not knowing what to do. After reading the book and seeing the "Face to Face" video are ready to be trained in working with their employees for improved performance. I have not found any material that comes close to this material as a training vechical. I have used this material for over 15 years.

A "Must Have" for new and seasoned managers alike!

There are so many challenges in being a manager in today's world and so little time to figure out how to deal with them all. This great little book provides a very pragmatic approach for improving work performance. Too many books provide general guidance that tends to fall apart during implementation. The methods in this book work and don't require months before you see the results. If you have performance problems with even one worker, you need this book!

Rarely in life can you find a management book you can use!!!

This is one book that delivers exactly what it promises: a method for bringing non-performers off of the fence and in to the game. The coaching process as spelled out in this book takes all of the awkwardness out of the usual face-to-face discussions that we use in an attempt to improve performance levels. There are many themes that run throughout the book that many managers need to come to grips with: managers are not as effective at managing people as they are processes; employees fail because their managers have failed to give them more constructive alternatives in place of their self destructive behaviors; effective interpersonal communication is vital to improving work performance; and theories of motivation cannot help you increase the level of buy-in your employees have in your plan. This book is a must read for every manager who has finally realized that you win through people and sincerely wants to know how to do it.