Civility in Business and Professional Communication

by Rod L. Troester and Cathy Sargent Mester

Book Overview

Civility has become one of the new century's «hot-button» words. This book explores popular and commercial concerns about civility from both a theoretical and practical perspective. Background principles of communication and the history and scope of civility are examined, setting the stage for specific elaboration of recommended practices in six particular business communication contexts. Explanations and recommendations for civil communication include...

• Format: Paperback
• Language: English
• ISBN: 0820486523
• ISBN13: 9780820486529
• Release Date: February 2007
• Publisher: Peter Lang Inc., International Academic Publi
• Length: 265 Pages
• Weight: 0.80 lbs.