Civil war in the American workplace

by Robin Cala and Linda R. Rosene

No Synopsis Available.

• Format: Paperback
• Language: English
• ISBN: 1887868003
• ISBN13: 9781887868006
• Release Date: January 1996
• Publisher: The Rosen Group
• Length: 206 Pages
• Weight: 0.15 lbs.

Customer Reviews

She helped me understand human behavior.

Civil War in the American Workplace by Dr. Linda Rosene sheds light on why there is conflict, turmoil and disagreement between individuals and groups. The primary focus is work situations. However, it is applicable to all aspects of human interaction. Differences in individuals can be viewed as a drawback. "Why can't everyone be like me...this would be a perfect world." Dr. Rosene shows another side to this thought. Behavior traits can be suppressed, beaten, bent but not changed. Dr. Rosene demonstrates how people can and do put effort into beating or bending. On the other hand, we can recognize behavior and effectively channel it to where people are comfortable and productive at work. When this occurs, employees attain an acceptable degree of satisfaction. When the job fits the employee, turnover is not a problem. Behavior is predictable. Once we realize this, we are a step closer to recognizing our behavior and that of others. Differences may result in conflicts or they can be nurtured and turned into opportunities where they can be complimentary. The empowered don't resent differences; they realize that differences are necessary to achieve growth and the consequences that accompany it. Dr. Rosene demonstrates the four personality characteristics in an effective analogy supported bypractical examples. She paints a picture to help the reader identify the players and understand that conflict doesn't have to be the natural consequence.

Was a valuable behavior guide for me.

I enjoyed reading Civil War in the American Workplace, regarding the nature and interplay of different behavorial profiles at work. In clear passages sprinkled with keen insights and humor, the example of human relations profiled became so familiar and informative. The metaphor of the battlefield is particularly apt for illustrating the points throughout the book. It reminds us that the concept of business strategy evolved from the study of war, and that those who contribute most to the success of any strategy -- the people employed in the organization -- derive their roles and behaviors from the same tradition. Whether one's battles are fought with real soldiers or toy ones, the book's engaging analysis will be a valuable guide to each reader.