Citizen Satisfaction: Improving Government Performance, Efficiency, and Citizen Trust

by Forrest Morgeson

Book Overview

As tension between Americans and their government grows to unprecedented levels, Citizen Satisfaction provides a timely investigation into the topic of satisfaction with government services from a variety of perspectives. Morgeson covers growing interest i

• Format: Hardcover
• Language: English
• ISBN: 0230341349
• ISBN13: 9780230341340
• Release Date: May 2014
• Publisher: Palgrave MacMillan
• Length: 217 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.7" x 5.7" x 8.6"