After seventeen-year-old Ash's mother dies, Ash is left with her mother's boyfriend and his children. They bully her by posting embarrassing pictures and making her do their homework. Ash's only solace is the app she developed to help people being cyber-bullied.
Calling herself @Cinders, Ash chats online with a girl named @Charming. Discovering @Charming is Char, a singer who goes to Ash's school, Ash comes to admire Char's courage in self-identifying...