Office Administration

by Betty L. Schroeder and Diane Routhier Graf

Book Overview

New 5th Edition The Certified Professional Secretary (CPS(R)) Examination Review Series provides valuable assistance to anyone preparing for the CPS Examination. The Series focuses on key topics... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0131145517
• ISBN13: 9780131145511
• Release Date: January 2004
• Publisher: Prentice Hall
• Length: 449 Pages
• Weight: 2.35 lbs.
• Dimensions: 1.2" x 8.2" x 10.8"

Customer Reviews

Fine Third Edition and Fourth Will Be Better

As co-author I have found the MANAGEMENT text for the CERTIFIED PROFESSIONAL SECRETARY EXAMINATION REVIEW SERIES, published by Prentice Hall to be helpful for college students and office professionals who are not necessarily seeking CPS certification. The fourth edition is being published now and should be out within a few weeks.Excellent progress is being made in updating the fourth edition to include management tips related to electronic communication, e-commerce, and other technological developments. Key business and management concepts are covered in a friendly, understandable manner in both editions.I have used these chapters with my college students, especially those on leadership, conflict management, and organizational behavior. This is a very useful book to have as a supplement but is not designed as a replacement for excellent management and organizational behavior principles texts written by many authors.Secretaries, students, and administrative assistants who haven't considered seeking the CPS rating might do so. The three-part examination is administered two times a year, November and May, at various sites throughout the country as well as in overseas education centers. I am thrilled to have worked with Dr. Betty Schroeder, Northern Illinois University on the Management book. Dr. Schroeder is the series editor and Office Systems and Administration, Finance and Business Law, and Management)published by Prentice Hall and endorsed by the International Association for Administrative Professionals, formerly Professional Secretaries International. Dr. Schroeder is a delightful co-author and superb editor. Many of my college students and associates have sugested that Management be placed in libraries and other public places. The text is an excellent reference to consult for varied management issues.Dr. Alan D. Kardof