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Paperback Caring (the Sequel): Valuable Insights Into Effective Club and Hospitality Management Book

ISBN: 1098398548

ISBN13: 9781098398545

Caring (the Sequel): Valuable Insights Into Effective Club and Hospitality Management

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Format: Paperback

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Book Overview

Over 45 years of experience has led to Lipsman's series of essays about "What Matters Most" in achieving sustainability at any level of an organization. "The people make the biggest difference" rather than facilities, equipment, or any of the other "things" that many club or resort leaders delude themselves into devoting their attention to. This book is full of "nuggets" to help service industry leaders make better decisions and better judgment.

The...

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