Care Packages for Your Customers: An Idea a Week to Enhance Customer Service

by Barbara Glanz and Barbara A. Glanz

CARE to build a customer-focused company

Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you'll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips...

• Format: Paperback
• Language: English
• ISBN: 0071484213
• ISBN13: 9780071484213
• Release Date: April 2007
• Publisher: McGraw-Hill Companies
• Length: 198 Pages
• Weight: 0.61 lbs.
• Dimensions: 0.6" x 5.8" x 7.8"