Capitalizing on Conflics; Srtategies and Practices for Turning Conflict to Synergy in Organizations: A Manager's Handbook

by Kirk Blackard

Going beyond discussions of dispute resolution, this practical guide outlines an integrated model for understanding and managing conflict in organizations. This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0891061649
• ISBN13: 9780891061649
• Release Date: April 2002
• Publisher: Consulting Psychologists Press, Inc.
• Length: 276 Pages
• Weight: 1.50 lbs.
• Dimensions: 1.0" x 6.4" x 9.4"

Customer Reviews

Turning conflicting energies into a positive force

Collaboratively written by consultant and conflict resolution practitioner Kirk Blackard and attorney, mediator, and educator James W. Gibson, Capitalizing On Conflict: Strategies And Practices For Turning Conflict To Synergy In Organizations is a practical, "user friendly", managerial handbook to implementing dynamic and effective conflict resolution practices. From mastering mediation between disputing parties, to fostering an environment of trust, Capitalizing On Conflict is a first-rate guide to turning conflicting energies into a positive force for successful business problem solving, policy development, issues resolution, workforce morale, and corporate bottom lines.