Calling for Help: Language and Social Interaction in Telephone Helplines

Telephone helplines have become one of the most pervasive sites of expert-lay interaction in modern societies throughout the world. Yet surprisingly little is known of the in situ , language-based processes of help-seeking and help-giving behavior that occurs within them. This collection of original studies by both internationally renowned and emerging scholars seeks to improve upon this state of affairs. It does so by offering some of the first systematic...

• Format: Hardcover
• Language: English
• ISBN: 9027253862
• ISBN13: 9789027253866
• Release Date: October 2005
• Publisher: John Benjamins Publishing Company
• Length: 352 Pages