Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships

by Brad Cleveland

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• Format: Paperback
• Language: English
• ISBN: 098546111X
• ISBN13: 9780985461119
• Release Date: May 2012
• Publisher: ICMI
• Length: 510 Pages
• Weight: 1.70 lbs.
• Dimensions: 9.0" x 1.3" x 6.0"