What's so funny about call centers? Well, when you work in afast-paced constantly changing industry, you need to be able to see thelighter side of things. Greg Levin is the self-proclaimed and... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:0965909379
ISBN13:9780965909372
Release Date:October 2001
Publisher:ICMI Press (International Customer Management
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