Burning for Success: How Volunteer Fire Departments Motivate Teams, Coach Leaders and Deliver Killer Customer Service Without Spending a Di

by Frank McCluskey

For two hundred years the volunteer fire service has motivated teams, developed leaders, and managed quality, all without spending a dime. This book uncovers the ten secrets of how they do this and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0595240127
• ISBN13: 9780595240128
• Release Date: October 2002
• Publisher: iUniverse
• Length: 156 Pages
• Weight: 0.52 lbs.
• Dimensions: 0.4" x 6.2" x 9.1"