Bndl: Administrative Professional: Technology & Procedures

by Kellie A. Shumack, Patsy Fulton-Calkins, Dianne Rankin

Administrative Procedures is a capstone course for students majoring in Office Technology. It integrates the software applications skills they have learned previously, business communication skills, critical thinking, and concepts and activities that address the workplace environment, customer service, mail, travel, meetings, and events, records management; Students take this course because they'll be entering the workforce as administrative professionals...

• Format: Hardcover
• Language: English
• ISBN: 1111707154
• ISBN13: 9781111707156
• Release Date: January 2011
• Publisher: South Western Educational Publishing
• Weight: 1.40 lbs.
• Dimensions: 1.3" x 8.5" x 11.0"