Building an Enterprise Chatbot: Work with Protected Enterprise Data Using Open Source Frameworks

by Karthik Ramasubramanian, Abhishek Singh, Shrey Shivam, et al.

Book Overview

Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This involves data collection from sources such as conversations from customer service centers, online chats, emails, and other NLP sources. You'll then design...

• Format: Paperback
• Language: English
• ISBN: 1484250338
• ISBN13: 9781484250334
• Release Date: September 2019
• Publisher: Apress
• Length: 385 Pages
• Weight: 1.25 lbs.
• Dimensions: 0.8" x 6.1" x 9.2"