Building a Chain of Customers

by Richard J. Schonberger

Book Overview

Richard Schonberger, in his fourth and most important book yet, introduces a powerful new concept: that the many links between and within the four main business functions -- design, operations,... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0029279917
• ISBN13: 9780029279915
• Release Date: April 1990
• Publisher: Free Press
• Length: 349 Pages
• Weight: 1.60 lbs.
• Dimensions: 1.3" x 6.6" x 9.4"