Anybody who's ever flown should read this book. Is the pilot the only person who should concern you? From the moment the pilot leaves the gate until he's once-again parked at his destination, he doesn't turn, climb, descend, or even change his speed without ATCs approval. Who are these weird ducks who operate the safest ATC system in the world? What motivates them to play this real life video game with neither a Pause nor Reset button?
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