Bridging the Services Chasm: Aligning Services Strategy to Maximize Product Success

by Thomas Lah

Bridging the Services Chasm provides a comprehensive framework companies can use to make critical service strategy decisions that have rapidly become the difference between product success and market... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0692004939
• ISBN13: 9780692004937
• Release Date: September 2009
• Publisher: Professional Services Press
• Length: 328 Pages
• Weight: 1.45 lbs.
• Dimensions: 1.0" x 6.2" x 9.0"