Borders in Service: Enactments of Nationhood in Transnational Call Centres

by Kiran Mirchandani and Winifred Poster

Book Overview

Borders in Service traces the intersection of service labour and national identity across global call centres in seven countries: El Salvador, Guatemala, Guyana, Mauritius, Morocco, the Philippines, and the US-Mexico border. While most studies on offshore call centres have focused on India this collection explores the experiences of call center workers in many of the newly emerging hubs of transnational service work.

In this collection,...

• Format: Paperback
• Language: English
• ISBN: 148752059X
• ISBN13: 9781487520595
• Release Date: September 2016
• Publisher: University of Toronto Press
• Length: 288 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.6" x 5.9" x 9.0"