As we pass the inflection point on the exponential growth curve of technology, retailers can harness accelerating innovation to create the future of retail . . . or choose to remain on the path to retail purgatory. But an inspired vision alone is potential. There is work to be done: setting aside restrictive practices and beliefs, creating an innovation doctrine, and committing to action.
And as the massive retail industry races into the future, something new is emerging from the chaos of innovation . . . Bionic Retail.