Beyond Service Lies the Experience

by David Whitfield

Book Overview

"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers...

• Format: Paperback
• Language: English
• ISBN: 0595422829
• ISBN13: 9780595422821
• Release Date: May 2007
• Publisher: iUniverse
• Length: 112 Pages
• Weight: 0.39 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"