The most devastating and humbling reality a parent can experience is the death of a child. After Martha Rich's mother-in-law passed away in the late afternoon and her teenage son, William, failed to arrive home for the planning of his grandmother's memorial service, she knew something wasn't right. When the police rang Martha's doorbell at 2:30 a.m. to inform the family that William had died instantly in a head-on collision, she became aware of a...