Perceptive listening pays big dividends. It builds stronger interpersonal relationships, increases a person's influence on others' lives, enables speakers to better express their feelings, and helps others talk about ideas, problems, and decisions that need resolving. Perceptive listening, as Dr. Norm Wakefield writes, is a great ministry to others and one of the best ways to express unselfish love. So how do you reap all these benefits? Between the...