Benchmarking Water Services: Guiding Water Utilities to Excellence

by Enrique Cabrera Jr., International Water Association, Peter Dane, et al.

Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact.
Benchmarking Water Services provides...

• Format: Paperback
• Language: English
• ISBN: 1843391988
• ISBN13: 9781843391982
• Release Date: January 2011
• Publisher: American Water Works Association
• Length: 186 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.7" x 6.1" x 9.2"