Benchmarking in the Public and Nonprofit Sectors: Best Practices for Achieving Performance Breakthroughs

by Patricia Keehley and Neil Abercrombie

Book Overview

The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique and practical guide to identifying best practices and implementing them in their organizations. Based on the most current research, this new edition of the best-selling guide provides an updated, solution-driven methodology for benchmarking in both the public and nonprofit sectors. Unique in...

• Format: Hardcover
• Language: English
• ISBN: 0787998311
• ISBN13: 9780787998318
• Release Date: May 2008
• Publisher: Jossey-Bass
• Length: 256 Pages
• Weight: 1.34 lbs.
• Dimensions: 0.9" x 7.1" x 9.6"