Benchmarking & Performance Management: Contributions to Theory and Application

by Professor Mohamed Zairi

To celebrate 20 years of pioneering in the field of Total Quality Management, two sister titles were produced in the early 2000 to mark the contribution that was made through our pioneering research and a doctoral program in different aspects of understanding the meaning of total quality management and its specific critical factors on the one hand but also to understand the implementation aspects of quality management, viz a viz Industry sectors and...

• Format: Paperback
• Language: English
• ISBN: 1652203192
• ISBN13: 9781652203193
• Release Date: December 2019
• Publisher: Independently Published
• Length: 820 Pages
• Weight: 2.82 lbs.
• Dimensions: 1.6" x 6.7" x 9.6"