Becoming American Express: 150 Years of Reinvention and Customer Service

by Reed Massengill and Reed Massenguill

Book Overview

The story of American Express is a fascinating one, filled with interesting and sometimes quirkly characters who--through a combination of brains, perseverance and luck--shaped the company's... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0916103587
• ISBN13: 9780916103583
• Release Date: January 1999
• Publisher: American Express Company
• Length: 200 Pages
• Weight: 3.20 lbs.
• Dimensions: 11.0" x 1.1" x 11.1"