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Business & Investing Books > Industries & Professions Books > BE OUR GUEST: Perfecting the art of customer service
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Be Our Guest-Revised and Updated Edition: Perfe... 1423145844 Book Cover

Be Our Guest-Revised and Updated Edition: Perfe...

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Edition Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service.
Disney Institute specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even...

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Format:Hardcover
Language:English
ISBN:1423145844
Format: Hardcover
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Be Our Guest: Perfecting the Art of Customer Se... 0786853948 Book Cover

Be Our Guest: Perfecting the Art of Customer Se...

by and
Edition Description

Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element...

Edition Details
Format:Paperback
Language:English
ISBN:0786853948
Format: Paperback
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Be Our Guest: Perfecting the Art of Customer Se... 0786853077 Book Cover

Be Our Guest: Perfecting the Art of Customer Se...

by and
Edition Details
Format:Hardcover
Language:English
ISBN:0786853077
Format: Hardcover
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O jeito Disney de encantar os clientes (Em Port... [Portuguese] 8502124048 Book Cover

O jeito Disney de encantar os clientes (Em Port... [Portuguese]

by and
Edition Details
Format:Paperback
Language:Portuguese
ISBN:8502124048
Format: Paperback
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