Should you ask the person on the phone before switching to speaker? What's the best way to eat corn on the cob at a business dinner? In today's corporate world, workers often learn rules of etiquette and survival by breaking them and suffering the consequences. Many times, people are not even aware there is a "right" way to do things before their opportunity to make a first impression has past. In her book Be on your Best Business Behavior, Colleen Rickenbacher prepares her readers for situations that arise in the business world. With chapters written in clear, pamphlet-like language, the author gives a crash course in behavioral norms and expectations. Rickenbacher provides tough-love advice on physical appearance, discusses the right ways to gain a reputation for being a dependable employee and outlines the proper protocol for attending meetings. By far, most of her advice relates to professional dining, a topic of trepidation for many new workers. She covers all issues, from placement of silverware to what to do with the seeds from a watermelon (and the answer is NOT to spit them on the floor). As someone who once bare armed his way through a sport coat-heavy meeting, I wish I had read this book before beginning my professional career. Recent graduates should spend one evening familiarizing themselves with this information, as should anyone who doesn't want to get passed over for a job because they double dipped a chip or wore a nose ring to a meeting.
A no-nonsense guide to buisness etiquette
Published by Thriftbooks.com User , 19 years ago
Be On Your Best Business Behavior: How To Avoid Social and Professional Faux Pas is a no-nonsense guide to buisness etiquette when tipping, traveling, conversation, and entertaining. From how to make small talk without gaffes, to when a hand-written note is preferrable to email, to the critical importance of appearances in a fast-paced world where there simply isn't enough time to see deep beneath the surface, Be On Your Best Business Behavior is an absolute "must-have" for anyone determined to give the right first impression to co-workers, bosses and clients. Written in a simple, straightfoward manner, Be On Your Best Business Behavior is readily accessible to lay readers and highly recommended; though intended for the business world, the etiquette tips (such as the recommended modern tip rates) are also inordinately useful for daily life and travels.
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