Basic Hotel Front Office Procedures, 3rd Edition

By Peter Renner

This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded Third Edition discusses all the ins and outs of front office routines in clear and practical terms.

• Format: Paperback
• Language: English
• ISBN: 0442016115
• ISBN13: 9780442016111
• Release Date: November 1997
• Publisher: Van Nostrand Reinhold Company
• Length: 216 Pages
• Weight: 0.90 lbs.